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                  Our service area is a 24 town radius.  When asking for a time for when we will be at your home for a pump service, please keep in mind that we have to make a sensible route for our trucks.

                  We cannot go from Worcester to the Brookfield’s then back to Worcester to meet a requested time.

                  It is extremely difficult to arrange “timed appointments” in this business.  Each residence, and septic system is different and there is no “set time allotment” per tank serviced.

                  We also prioritize emergencies, there are some in this business, and we try to get there as soon as we possibly can.  This means that if times were given to our customers’, we would then need to contact everyone on that day to let them know we would not be able to honor the time given to them.

                  To make everyone’s life easy…you do not need to be home unless you want to be.  All of our work is performed outside and an inspection checklist and receipt will be left for you.

                  We do collect payment at the time of service, in the event you are not going to be home, arrangements can be made when scheduling the work.

                  We can take a Visa or MasterCard Payment over the phone.  Our field technicians cannot take your card number directly from you due to the new WISP Policy (Written Information Security Policy).

                  Each town requires our company to get a Haulers License.  We have licenses in the towns listed.  We can obtain licenses in other towns if it is economically feasible.  If our service is needed in a town not listed and it’s not an Emergency we would gladly consider a request.

                   Helgerson Excavating, Inc.
 79 Bay Path Road
 Charlton, MA 01507
 Email: info@helgersonexcavating.com
 508-248-7242 < 508-943-1511 < 800-464-7001